Quick answers to common questions about how the Task List behaves.
Q. Why can’t I drag and reorder tasks?
A. Drag and drop is disabled while a sort is active. Clear the sort to re-enable manual reordering.
Q. Why did my task hierarchy disappear?
A. Searching or filtering switches the Project Task List to a flat list. Clear the search or filter to restore the tree.
Q. Why are some of my tasks not appearing?
A. A preset or saved filter may be active. Check the active filter chips, or select All Tasks.
Q. My Task List looks different from last time. Why?
A. Your column layout is remembered between sessions, and a saved filter or sort may still be applied. To reset, select All Tasks, clear any sorting, and restore columns from the Columns menu.
Q. What happens if a bulk edit partially fails?
A. Successful updates are kept. Any failures are shown in a notification and recorded in the activity log.
Q. My Task List Widget isn’t showing the tasks I expect.
A. Open the dashboard in Edit mode, click the widget’s settings cog and review the filters, including whether Lock Widget Filters is on. Save the widget settings and the dashboard after any changes.
Still need help? Raise a support ticket via the Contact Us link in the top navigation.
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