Every Pronto User Account is assigned a Role, which comes with a set of Permissions. These control what you can see and do in the system.
Permissions determine:
- Which Offices you can access
- Which Projects you can view
- What Features & Tools you can use
Common user roles include:
- Project Manager
- Operations User
- General User
- Client
- Vendor
Permissions may include:
- Creating new Projects
- Managing Tasks
- Approving Finances
- Managing Users & Permissions
Check your Permissions
When your account is set up, check with your Manager or Pronto Champion to confirm:
- Your Role
- Your Permissions
- Your Office access
To edit permissions, you’ll need access to the Address Book.
If you’re unsure or can’t reach your Champion or Manager, contact Pronto Support to review your access.
If you are unable to contact your Manager or Pronto Champion, you can contact Pronto Support to request a review of your Permissions and Office Access.