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Support

Great systems are backed by great support. Pronto gives you multiple ways to get help — in real time, in your office, or wherever you are.

Pronto Champions

Pronto Champions

Our Pronto Champion Program empowers experienced users in your office to provide direct, on-the-ground support.

  • No Champion in your office? Contact the Pronto Helpdesk to learn how to join the program
  • Reach out to your local Pronto Champion for 1:1 help, quick tips, or training

Pronto Helpdesk

The Helpdesk is a global team offering round-the-clock support.

  • The team will respond directly in the ticket thread to help resolve your issue fast
  • Submit a ticket via the Chatbot or the in-app Support Form

Congratulations!

You have now completed this training module.

We hope this new knowledge helps you with getting the most out of Pronto.

Explore our other training modules to learn more about Pronto’s key features and how to use them based on your role.

Pronto for Beginners
If you are just starting with Pronto.

Pronto Feature Training
Training Modules for each of the main Pronto Features.