I see a pop-up saying that my Timesheets are out of date
You are seeing a pop-up saying your timesheets are out of date.
I can’t see a Brand (Product) in the Project Wizard
When using the Project Wizard to create new Projects sometimes you may not be able to locate the Brand (aka Product) you are looking for in the Pulse Brand selection list. Screenshot of the first page of Project Wizard highlighting the Pulse Brand select list There are three potential reasons…
How to create a User Account (Manual Setup)
This article explains how to add a new Pulse User Account. Use this approach to manually create a User Account directly into Pulse. Note: If your office is linked to Agresso, the Pulse User Accounts will automatically be created. Learn more here: https://www.pronto.biz/knowledge-base/43556/ Typically, you will manually setup…
How to change your timezone
This article will explain how to change your timezone in Pulse. 1. Click “Update Details” under your User Avatar Screenshot highlighting the “Update Details” link 2. Locate the Timezone dropdown Screenshot highlighting the “Timezone” dropdown 3. Select your TImezone Screenshot highlighting a selected timezone in the “Timezone” dropdown 4. Click…
How to add my profile photo
1. Navigate to the Update Personal Details page by clicking your username Click your username in the top-right corner of any page, and then select Update details: Screenshot of the Pulse Dashboard highlighting the Update details link 2. Locate the Update Profile Picture field to click “Choose file” Click the…
I can’t Block Timesheet Submissions to a Project (Agresso)
You cannot close a job or block time in Pulse until all the time on the project has been saved, submitted, approved.
Who approves my PTO and Non-Charge time on my timesheets?
Depending on the PTO type, the person who approves your PTO will either be your supervisor or HR.
I can’t see Timesheets in the navigation
The link to your Timesheet will appear towards the end of the Left Nav. Screenshot of highlighting Timesheets in the Main Nav If you cannot see Timesheets in the Navigation it is because your account is not linked to Agresso. Solution Please contact HR to ensure you have…
Why are my timesheets locked?
If your timesheets have a “locked” badge in place of the “submit button” it means your “end date” in Agresso is past the current date. Please contact the Havas HR team to extend your dates in Agresso. This information is updated in the Talentspace / Dayforce Platform by HR. Once HR…