When your Pronto User Account is created, you’ll receive a New User Email.
This email includes:
- The login URL for your Pronto system
- Your initial password
Once you receive it, your account is active and ready to use.
Didn’t get the email?
In some cases — like a bulk office migration — the system might create your account but skip the email. Or you may have deleted it by mistake.
No stress.
- Try logging in using your SSO credentials (if your office uses SSO)
- Or use the Reset Password option on the login screen
You’ll learn more about both options in the Login section of this module.