User A reports that they keep logging in as another user, User B. This happens when the UPN has been set up incorrectly. To fix this, simply suspend both users and reactive them. This will clear the UPN field, and when they log in again it will reset to the correct value.
- Home
- Pronto Academy
- Users
- User keeps logging in as another user
To see Training Modules customised for your Pronto installation, please login to your Pronto instance and click "Pronto Training" on your Home Dashboard.
Pronto Academy: Module Users